General
One-time payments
- I don't see my credit card or bank as a payment option?
- How is the amount owed calculated (account balance)?
- Can I pay an amount other than the amount due?
- What is a commercial customer?
- What does the service fee cost?
- Why do you charge a service fee?
Managing Your Account
- How do I change my email address?
- Canceling/deleting your EZ-PAY profile
- How do I change/reset my account password?
- Why do you need my email address and phone number?
- How do I add new billers?
- How do I add a payment card?
Making Payments
- The amount you entered is invalid
- How do I get a refund or cancel a payment?
- Can I make payments on my smartphone?
- Will this payment be treated as a cash advance?
- How fast will my payment arrive?
- Where can I make a payment?
General
- Who can I contact for KUBRA EZ-PAY support?
- Do I need a KUBRA EZ-PAY account to make a payment?
- Is KUBRA EZ-PAY secure?
- Who can I pay with KUBRA EZ-PAY?
- Can I make payments on my smartphone?
- Why should I create an account?